021 851 2683 merand@telkomsa.net

Job / Vacancy Application

Job Title: Payroll & Benefits Administration

Sector: Accounts

Location: Western Cape

Town / City: Somerset West

Basic salary range: R0,00

Job Type: Permanent full-time

Job description:

As a fast moving, challenging, global company in the service industry with high standards and a service excellence attitude is offering a challenging and rewarding environment to a high energy person who will be responsible for the implementation of effective HR and Payroll practices in the company and provide efficient HR and payroll support to line management and staff.



Administer and process all provident data from fund entry to exit stage.

Reconcile fund member scheme and investment data on a monthly basis

Receive and process employee withdrawal and retirement claims according to employee instructions

Deal promptly with all employees requests in a competent, efficient and professional manner to ensure employee retention and satisfaction

Ensure effective scanning, filing and updating of personal records

Check and submit all benefit-related documents to provident fund administrators

Provide feedback to employees and management regarding queries

Sort and distribute benefit related documents, e.g. provident fund certificates, benefit statements

Ensure effective checking and submission of benefit related documents (personal accident, Funeral, Death, Disability) to provident fund administrators

Ensure all accepted disability claims are paid accurately and that payments are received

Ensure notification of the review dates on the disability claims are sent out in time

Ensure all outstanding documents are received within the 6 month waiting period as, if not submitted, claim will be closed

Ensure all queries and matters pertaining to the administration of the provident fund are timeously and accurately attended to including the outstanding claim synopsis and contribution queries

Ensure procedures are followed and that benefits are paid promptly

Ensure claim forms are completed accurately and submitted on time

Ensure relevant documentation is carefully checked e.g. ID’s, death certificates and certified copies of documents

Ensure receipt of refunds

Ensure accurate and timely completion and submission of application forms for Group Life cover and Funeral

Ensure all relevant documentation is attached

Act as liaising officer when queries are received

Ensure withdrawal claims are submitted accurately

Ensure withdrawal queries are accurately and timeously attended to

Continuously follow up on outstanding requirements


Internal store transfer capturing on VIP.

Activating all new employees on the VIP system

Activate and allocate new clock/Employee numbers to new employees

Activate all new employees on the Time and Attendance system

Import and provide information of new inducted employees to stores

Ensuring that new employee files are created for all new employees.

Communication with the bargaining counsel, to ensure that they are informed once a month of all new activations.

Use various software applications, such as spreadsheets, relational databases, statistical packages, and graphics packages to assemble, manipulate and/or format data and/or reports

Provides information to staff and individuals or organizations inside the group

Applies a working knowledge of applicable laws and regulations; verifies documents for completeness and compliance with relevant laws and regulations

Accurate, timely logging and resolving of queries

Ensure that all queries are accurately and timeously logged and resolved

Ensure all payroll related queries are sent to the Payroll Administrator/Team Leader

Follow up and provide feedback timeously

Effective reporting

Highlight departmental inputs and effectiveness / errors

Give required feedback to manager(s) as quickly as possible

Check and validate information, taking corrective action where needed for future capturing

Make a concerted effort to learn from the reports and apply feedback to future capturing

Effective benefit administration systems

Check all related documents and payments

Ensure adherence to all policies and procedures

Prepare accurate reports and effectively communicate and follow up on all exceptions

Provide feedback to management regarding the functionality and effectiveness of admin processes

Keep abreast of new developments pertaining to legislative and employee benefit issues

Effective teamwork and self- management

Demonstrate consistent application of internal procedures

Plan and prioritise, demonstrating abilities to manage competing demands

Demonstrate abilities to anticipate and manage change

Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs

Provide feedback to management regarding the functionality and effectiveness of admin processes

Manage own career development by staying abreast of any technical and industry changes


Minimum of 2-3 years’ experience in a corporate environment in HR/Payroll

Administration Personnel/Payroll administration

Experience in the FMCG environment

Must be able to travel extensively

VIP and an Time and attendance program


A completed Grade 12

VIP experience Essential


Knowledge of payroll systems, e.g. VIP

Computer literacy (MS Office) and Outlook

Knowledge of Provident fund legislation and Bargain Counsel Administration

FORWARD CV:  sharryn@merand.co.za


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